Encountered a problem with the promotion?

Please check the Frequently Asked Questions below. If your question has not been answered please contact support at

1. I won a free 100g bag of Jelly Belly jelly beans but have not received my email coupon.

If you were told to check your e-mail for a free coupon but do not see the e-mail with a link to print your coupon, please check your 'spam folder' or 'junk folder' for any messages from noreply@prizecode.com. Depending on the filter you are using, you may be able to designate our e-mail as 'not spam' so that it will arrive in your normal mailbox as requested.



2. I am unable to print my email coupon.

This could have happened due to your coupon being previously printed or an error in the link provided in the email you received directing you to the coupon. If you feel this was in error please contact us at



3. I got three jelly belly beans and did not win.

In order to win a prize you must get RED Jelly Belly logos, not jelly belly beans.

— Match three (3) Jelly Belly logos and you could win a Jelly Belly Tote Bag with a variety of
Jelly Belly products.
— Match two (2) Jelly Belly logos and you could win a Jelly Belly Ballistic Beans Wii video game.
— Get one (1) Jelly Belly logo and you could win a Jelly Belly 100g bag coupon.

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